Effective Date: September 8, 2025
We at Dynex, LLC (the "Company" or "Dynex") recognize that privacy is important to you. You are entrusting the Company with information, and we take that responsibility seriously. This Privacy Policy (the "Policy") describes in detail our privacy practices, the information we gather, how we maintain and secure that information, and how we use it. By using Dynex services (the "Service" or "Services") or the Dynex website and related platforms (the "Site" or "Sites"), you (the "User") consent to the privacy practices and policies disclosed herein.
This Policy applies to all services offered by Dynex, including but not limited to use of the Sites, Services, and communications related to telecom infrastructure projects. Once a User accesses our Sites or engages the Services of the Company, by any reasonable means, this Policy applies. This Policy is incorporated into and forms part of the Dynex Terms of Service. The use of the Sites or Services are subject to this Policy and the Terms of Service.
If a User has any questions or concerns regarding this Policy, or has reason to believe User security has been compromised, please contact us:
Email: ops@dynex.pro
Phone: (919) 289-9535
Address: Dynex LLC, 111 Commonwealth Ct, STE 101, Cary, NC 27511
By using the Sites or Services, User consents to this Policy and the Company's collection, maintenance, and use of User Information as detailed herein. If a User does not consent, they should not use the Sites or Services.
Dynex collects information in two primary ways: automatic collection and voluntary disclosure. This information is referred to collectively as "User Information."
When a User interacts with the Sites or Services, we may automatically collect:
Cookies may be used to enhance User experience. Some cookies expire after the session; others persist to improve future visits. Cookies do not directly identify personal information but may be linked to User activity. Users may disable cookies, though this may limit functionality.
When a User submits a form or contacts Dynex, we may collect personal identifiers such as name, company name, phone, and email. Project-specific details (e.g., site access records, safety certifications) may also be collected and stored securely.
User Information is retained within secure databases operated by Dynex and its service providers. Information will be retained as long as necessary to provide Services, comply with law, or until a User requests removal. Upon request, Dynex may anonymize User Information so it no longer contains personal identifiers.
Dynex uses administrative, physical, and technical safeguards to secure all User Information. These include encryption, controlled access, and use of reputable third-party data storage providers. While we take strong measures, no method of transmission or storage is fully secure.
User Information enables Dynex to:
Dynex may also use User contact details to provide project updates or promotional materials.
Dynex does not sell User Information. We may share information only with:
Dynex may disclose User Information if required by law, such as through a subpoena, court order, or government request.
Users may request access, correction, or deletion of their information. Once deletion is requested, data is anonymized and no longer linked to the User.
If Dynex is involved in a merger, acquisition, or sale of assets, User Information may be transferred to the new entity. Users will be notified of any such transfer and changes in data practices.
This Policy may be updated periodically. Dynex will notify Users of material changes by posting an updated version on the Site with a revised effective date. Continued use of the Services after updates indicates acceptance of the changes.